DO NOT SHIP YOUR ITEM BACK BEFORE YOU ARE ADVISED TO DO SO BY A NEWPARTS EMPLOYEE. When you have been instructed to return your item, we highly recommend that you return your item with a shipping carrier that can provide you with both insurance and a tracking number in case of loss or damage. All returns should be able to be tracked from the time you ship your return until it is signed for on the dock. If you are shipping via USPS, please use Express Mail. Delivery confirmations and Priority Mail are not considered to be acceptable tracking methods. Please make sure to properly pack your return. Please do not write on the part box, bag or package as your product will not be considered “resellable”. All returns are prepaid by the customer. We do not offer return shipping reimbursement regardless of the party at fault.