Terms and Conditions
In using this website you are deemed to have read and agreed to the following terms and conditions:
The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and any or all Agreements: "Client", “You” and “Your” refers to you, the person accessing this website and accepting the Company’s terms and conditions. "The Company", “Ourselves”, “We” and "Us", refers to our Company. “Party”, “Parties”, or “Us”, refers to both the Client and ourselves, or either the Client or ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner, whether by formal meetings of a fixed duration, or any other means, for the express purpose of meeting the Client’s needs in respect of provision of the Company’s stated services/products, in accordance with and subject to, Tennessee Law. Any use of the above terminology or other words in the singular, plural, capitalization and/or he/she or they, are taken as interchangeable and therefore as referring to same.
We are committed to protecting your privacy. Authorized employees within the company on a need to know basis only use any information collected from individual customers. We constantly review our systems and data to ensure the best possible service to our customers. We will investigate any such actions with a view to prosecuting and/or taking civil proceedings to recover damages against those responsible
Client records are regarded as confidential and therefore will not be divulged to any third party, other than our manufacturer/supplier(s) and if legally required to do so to the appropriate authorities. Clients have the right to request sight of, and copies of any and all Client Records we keep, so long as we are given reasonable notice of such a request. Clients are requested to retain copies of any documents issued in relation to the provision of our services. Where appropriate, we shall issue Client’s with appropriate written information, handouts or copies of records as part of an agreed contract, for the benefit of both parties.
We will not sell, share, or rent your personal information to any third party or use your e-mail address for unsolicited mail. Any emails sent by this Company will only be in connection with the provision of agreed services and products.
Exclusions and Limitations
The information on this web site is provided on an "as is" basis. To the fullest extent permitted by law, this Company:
excludes all representations and warranties relating to this website and its contents or which is or may be provided by any affiliates or any other third party, including in relation to any inaccuracies or omissions in this website and/or the Company’s literature; and
excludes all liability for damages arising out of or in connection with your use of this website. This includes, without limitation, direct loss, loss of business or profits (whether or not the loss of such profits was foreseeable, arose in the normal course of things or you have advised this Company of the possibility of such potential loss), damage caused to your computer, computer software, systems and programs and the data thereon or any other direct or indirect, consequential and incidental damages.
excludes all representations and warranties relating to any guidance, recommendations, or advice given by Our employees through Live Chat, including in relation to any inaccuracies or omissions in such guidance, recommendations, or advice.
WE MAKE NO OTHER REPRESENTATIONS, WARRANTIES, OR GUARANTIES, WHETHER EXPRESS OR IMPLIED REGARDING THE PARTS PURCHASED THROUGH THIS SITE. YOU AGREE THAT WE WILL NOT BE LIABLE TO YOU FOR ANY CONSEQUENTIAL, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR EXEMPLARY DAMAGES WHATSOEVER ARISING OUT OF THIS AGREEMENT, EVEN IF WE WERE AWARE OF THE POSSIBILITY OF SUCH DAMAGES, INCLUDING ANY DAMAGES RELATED TO IMPROPER INSTALLATION OF A PART OR YOUR INSTALLATION OF AN INCORRECT PART. YOU SPECIFICALLY AGREE THAT OUR LIABILITY FOR MONETARY DAMAGES TO YOU SHALL IN NO WAY EXCEED THE COST OF THE PART PURCHASED.
The above exclusions and limitations apply only to the extent permitted by law. None of your statutory rights as a consumer are affected.
In order to make purchases through this website, You will be required to submit Your credit card or debit card information. By submitting Your credit card or debit card information You are providing us with “written authorization” to charge your credit card or debit card, subject to credit card regulations and all applicable state, federal and international laws governing the use of such cards. By placing an order and submitting Your credit card or debit card information, You are certifying that You are either the card holder or have the card holder’s authorization to submit the order with the holder’s card.
Our Right to Cancel an Order
In the event that We believe that You have provided Us with information which is untrue, inaccurate, not current, or fraudulent, in our sole determination, we shall have the right to cancel any order and refuse all current or future access to the website or suspend or terminate any portion or part of Your order, in addition to pursuing any other available legal remedies available to us in order to recover Our losses from fraudulent activity.
Refunds for parts purchased though this website will only be issued on the part itself minus any discounts and/or restocking fees. Outgoing shipping charges are not refundable for any reason. In order to receive a refund you must contact Us at:
You may not return a part unless You have contacted Us and we have approved the return. We will not accept returns in the following events:
The part has been programmed, installed, disassembled, or modified in any way;
The manual has been opened;
Any pieces of the part are missing;
The original box for the part is missing;
The part has been damaged in any way;
Any condition exist which prevents Us from reselling the part.
If You return a part for any reason other than Our error, You agree to pay a 20% restocking fee which will be deducted from your refund.
We will attempt to be accurate regarding part descriptions. However, we do not warrant that part descriptions or other content of this website is accurate, complete, reliable, current, or error-free. If a part offered on the website is not as described, Your sole remedy will be to exchange it for a different part of equal or lesser value, or to receive a full refund as provided above.
While we attempt to keep our prices up to date, it is possible that parts on the website may be mispriced. In the event that we discover that a part is mispriced we will: (a) charge the lower price and process the order if the correct part price is lower than the price stated on the website; or (b) at our discretion, contact You for instructions before processing an order or cancel Your order and notify you of such cancellation if the correct part price is higher than the price stated on the website.
We warrant that the parts purchased through our website will conform with Your order. In the event that You are shipped nonconforming parts, your rights are limited to returning the part to Us subject to our Refund and Return Policy below. We provide no other warranty for parts purchased from our website. Some parts are covered by a separate manufacturer’s warranty, and in such event, your sole warranty shall be the warranty provided by the manufacturer. However, You may be required to register your part with the manufacturer. In the event that You fail to register your part as required by the manufacturer, We shall not be liable in any way for defects in the part or your failure to register your part with the manufacturer.
Links from this website
We do not monitor or review the content of other party’s websites which are linked to from this website. Opinions expressed or material appearing on such websites are not necessarily shared or endorsed by us and should not be regarded as the publisher of such opinions or material. Please be aware that we are not responsible for the privacy practices, or content, of these sites. We encourage our users to be aware when they leave our site & to read the privacy statements of these sites. You should evaluate the security and trustworthiness of any other site connected to this site or accessed through this site yourself, before disclosing any personal information to them. This Company will not accept any responsibility for any loss or damage in whatever manner, howsoever caused, resulting from your disclosure to third parties of personal information.
We have several different e-mail addresses for different queries. These, & other contact information, can be found on our Contact Us link on our website or via Company literature or via the Company’s stated telephone, facsimile or mobile telephone numbers.
The laws of Tennessee govern these terms and conditions. By accessing this website and using our services/buying our productsyou consent to these terms and conditions and to the exclusive jurisdiction of the courts in Davidson County, Tennessee in all disputes arising out of such access. If any of these terms are deemed invalid or unenforceable for any reason (including, but not limited to the exclusions and limitations set out above), then the invalid or unenforceable provision will be severed from these terms and the remaining terms will continue to apply. Failure of the Company to enforce any of the provisions set out in these Terms and Conditions and any Agreement, or failure to exercise any option to terminate, shall not be construed as waiver of such provisions and shall not affect the validity of these Terms and Conditions or of any Agreement or any part thereof, or the right thereafter to enforce each and every provision. These Terms and Conditions shall not be amended, modified, varied or supplemented except in writing and signed by duly authorized representatives of the Company.
Notification of Changes
The Company reserves the right to change these conditions from time to time as it sees fit by posting new terms and conditions and your continued use of the site will signify your acceptance of any adjustment to these terms.
These terms and conditions form part of the Agreement between You, the user and ourselves. By accessing this website and/or purchasing a part indicates your understanding, agreement to and acceptance, of the Disclaimer Notice and the full Terms and Conditions contained herein. Your statutory Consumer Rights are unaffected.
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